A messenger bot is basically a program that uses artificial intelligent (AI) technology to chat with potential customers on behalf of a real person or business. Simply put, this type of program understands what is being requested and can therefore formulate an appropriate response in a much more human manner than a program that operates by using a spreadsheet. Basically, a messenger bot can be considered as a sort of online customer service agent that can help you with queries, suggestions, or simply hanging out while you wait for an email reply to your business contact. This application could be useful for sales representatives, virtual assistants, online consultants, etc. Facebook Messenger Bot software is also known as Mumble Bot. Here are some of the more notable features of the Messenger Bot:
You can have different accounts from which you can access your Messenger Bot. This way, if you have various branches or departments that need customer service, all you have to do is select your branch and enter the phone number or address for getting assistance. This feature makes it extremely convenient and practical. If you are not using this particular bot program, you would have to learn how to configure each account separately. As such, this makes the process of configuring each of these accounts more complicated.
The software is specifically designed to provide easy access and navigation to customers. It is easy to install and use. In addition to this, you can customize the appearance of the Messenger Bot with any number of skins that will allow you to personalize your telephone interface. To enhance the user experience further, there is a comprehensive Help function that allows you to find information on the program. From here, you can learn about its technical specifications, its uses, and how to get the most out of it.
Users can chat with their Messenger Bot by clicking on the "Create Chat" button located at the top-right corner of the main page. Once this is done, you will be prompted to choose which type of media you would like to share with the bot. Depending on the type of media chosen, you will then be provided with various options such as a video, an image, a voice recording, a song, or a group conversation. You can specify the duration of the media and whether or not you want to share the recording publicly or privately. You will also be able to see how many people are available in the Messenger Bot chat room at the moment.
Users can create a group chat using the same Facebook Messenger Bot feature that they used to create a group chat. To do so, first, click on the "Create Group" button and then follow the prompts. You can invite members of your company to join the chat and interact. To get started, you will be asked to give your name, email address, company, and the name of the users you would like to invite to join the bot.
Messenger Bot's voice recognition and auto-attendant feature make it possible for customers to talk to a live representative via Messenger Bot. Customers can ask questions about products, check out offers, and place orders for services. The software can also be used as a customer service tool. For instance, customers can use the Bot to place an order for a service, query a question, send a message to a support representative, or reconnect with a lost friend. Messenger Bot has even been used as part of an attempt to lure in a cheating spouse.
In order for Messenger Bot to work, it must be linked to a Gmail account or a Yahoo! account. This is done by following the instructions outlined in the Google documentation on the bot. After this step is completed, it is time to start chatting with other users in real-time.
There is one minor glitch with Messenger Bot. Users have noted that sometimes messages from their friends seem garbled when the Bot tries to speak. It is also currently impossible to determine if the messaging process occurs or if the bot copies speech from the internet. Messenger Bot does have a built-in antivirus program, however. A customer who suspects that his or her computer has been infected with Spyware should get in touch with the computer's original manufacturer to obtain Spybot Anti-Spyware to eliminate any potential damage that may have been done to the machine.